Support

We keep things simple. If something isn’t working or you have a question, just reach out.

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📩 Contact

Email: nicebits@cha0s.io

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⏱️ Response Time

We aim to respond within:

• Same day during business hours
• Within 24 hours otherwise

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🧰 What We Can Help With

• Setup questions
• Missed call or SMS issues
• Booking flow problems
• Updating your configuration
• General troubleshooting

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⚠️ Urgent Issues

If something critical is not working (e.g., messages not sending), please include:

• Your business name
• A brief description of the issue
• Time the issue occurred

This helps us fix things faster.

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🤝 Our Approach

We handle setup and monitoring for you. If something feels off, tell us — we’ll take a look.

No tickets. No bureaucracy. Just help.

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📝 Feedback

If you have ideas or requests, we’d love to hear them. We're always evolving, and your input helps!