Privacy Policy
Nice Bits, LLC (“we”, “us”, “our”) respects your privacy. This policy explains how we collect and use information.
1. Information We Collect
We may collect:
Business Customer Information
- Business name
- Contact details (phone, email)
- Configuration data (phone numbers, booking links)
End-User (Caller) Information
- Phone numbers
- Message content (SMS replies)
- Booking form submissions (name, contact info)
2. How We Use Information
We use data to:
- Provide and operate the service
- Send automated messages on behalf of our customers
- Process booking requests
- Notify business owners of customer activity
- Improve system performance and reliability
3. Data Sharing
We do not sell personal data.
We may share data with:
- Telecommunication providers (for SMS/calls)
- Hosting and infrastructure providers
- Tools necessary to operate the service
These providers process data only as needed to deliver the service.
4. Data Retention
We retain data only as long as necessary to:
- Provide the service
- Maintain basic records
- Comply with legal obligations
Data may be deleted upon request, subject to operational constraints.
5. Security
We take reasonable steps to protect data, but no system is completely secure. Use of the service is at your own risk.
6. Your Responsibilities
If you use our service, you are responsible for:
- Obtaining proper consent before messaging customers
- Complying with applicable privacy and communication laws
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access your data
- Request corrections
- Request deletion
Contact us to make such requests.
8. Changes to This Policy
We may update this policy periodically. Continued use of the service constitutes acceptance of changes.
9. Contact
For privacy-related questions:
nicebits@cha0s.io
Last updated: April 5th, 2026