Legal
Terms of Service
How we work together, in plain language. Last updated: October 2026.
The short version
You ask, we deliver, you pay what we agreed. We do the work with reasonable care and skills, you use it within the law, and we each own what we own. Beyond that,
What we deliver
Scope for every job is written down before we start. We deliver what's in that scope on the timeline we agreed. Anything new you ask for afterwards is either a small follow-up (covered by a support plan) or a new scope, quoted before we do it.
Payment
Fixed-price work is 50% to start and the balance on delivery. Ongoing plans are billed monthly. We invoice clearly and you pay on the terms we agree. No surprises.
Who owns what
When you pay in full, the work we built for you is yours: the website, the content, the custom parts. The underlying tools and templates stay ours (and generally, so does licensed software), which is what keeps your service affordable and supportable.
Support after delivery
The sample sites in this portfolio don't get support, they're templates for demonstration. Real client sites come with the support model we agree on, typically a small monthly plan for updates, backups, and small fixes, with same-day-ish response. One-off fixes without a plan are quoted before we do them.
You, reasonably
You agree to use what we build lawfully and to give us what we reasonably need (details, logins for your own accounts, answers) to do the work. If you sit on a decision for weeks, timelines move.
Liability
We do the work with skill and care. We're not liable for indirect damages, lost revenue, lost business, that kind of thing, and our liability is capped at the amount you paid for the work in question. This keeps prices reasonable.
Cancellation
Monthly plans can be cancelled with 30 days' notice. The things you own, you keep. If we stop working together, we wrap up cleanly and hand over everything that's yours.
Contact
For anything about these terms, email hello@thenicebits.com or call (309) 453-4543.